The Vineyard Church St Albans (hereafter 'The Vineyard') is committed to protecting your privacy at all times.
This privacy notice explains the ways in which we collect personal information and the purposes for it.
How we use your information
Any information you provide to The Vineyard will only be used by The Vineyard and by its service providers. The Vineyard also works with other companies that help us provide products and services to you, and we use these companies to store or process you data your personal information in line with the express consent you have given us. For example, for our e-newsletter and our church contact database.
We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity. At times The Vineyard may be required by law to disclose your personal information.
Visitors to our websites
When someone visits www.thevineyardchurch.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website
We use a third-party provider, MailChimp, to deliver our monthly e-newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter.
People who contact us via social media
We sometimes use a third-party provider, Hootsuite to manage our social media interactions.
If you send us a private or direct message via social media the message will be stored by Hootsuite for three months. It will not be shared with any other organisations.
People who email us
We monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
The General Data Protection Regulations (GDPR) provides the following rights for individuals:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
You can read more about these rights here.
Access to personal information
The Vineyard tries to be as open as it can be in terms of giving people access to their personal information.
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please let us know by emailing us or by logging in to My Vineyard and make any changes yourself.
You have the right to ask for a copy of the information The Vineyard hold about you. To make a request for any personal information we may hold please put the request in writing and email us or write to the address provided below.
Complaints or queries
The Vineyard tries to meet the highest standards when collecting and using personal information. This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.
If you want to make a complaint about the way we have processed your personal information, please contact us in the first instance by calling 01727 812765, emailing us or writing to the address below.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 26 April 2018.
How to contact us
The Vineyard Church St Albans
7 Brick Knoll Park, St Albans, Hertfordshire. AL1 5UG